Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Perez Rojas

Brooklyn,NY

Summary

A dedicated student with previous experience in customer service and teamwork demonstrated at Old Navy and other leading companies. Skilled in time management and problem-solving, I have consistently enhanced customer satisfaction and team efficiency. My experience spans retail and legal sectors, showcasing versatility and a commitment to excellence.

Overview

2
2
years of professional experience

Work History

Sales Associate

Old Navy
09.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Research Assistant

Children and The Law Lab
09.2024 - Current
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.


Sales Associate

Target
12.2023 - 09.2024
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Communicated with co-workers to ensure tasks were done efficiently as well as quickly.

Intern

Narain Law Firm PC
05.2022 - 09.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized calendars, files, and reports.
  • Gained hands-on experience in speaking to clients as well as addressing inquiries to ensure a high level of satisfaction.

Education

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
05.2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Old Navy
09.2024 - Current

Research Assistant

Children and The Law Lab
09.2024 - Current

Sales Associate

Target
12.2023 - 09.2024

Intern

Narain Law Firm PC
05.2022 - 09.2022

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
Ashley Perez Rojas