Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
General Manager
Club Pilates Franchise LLC
04.2023 - Current
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Upheld company policies and implemented standards fairly.
Built relationships with customers and community to establish long-term business growth.
Esthetician
Face Foundrie
07.2022 - 04.2023
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Front Desk Receptionist
Massageluxe Swfl
11.2021 - 07.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Senior Case Manager and Ministry Director at St. Matthew's House Women and Children's ShelterSenior Case Manager and Ministry Director at St. Matthew's House Women and Children's Shelter