Ashley Pillow
Whites Creek,TN
Summary
Motivated professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
11
11
years of professional experience
Work History
Server
Dave & Buster's
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Davidson County Sheriff Office
Prisoner Processor
07.2013 - 11.2023
- Streamlined processing procedures by identifying inefficiencies and implementing improvements.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Supported team members in their tasks, contributing to overall team success.
YMCA After School Care
After Care Worker
01.2013 - 12.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Education
Associate of Arts -
Nashville State Community College
Nashville, TNHigh School Diploma -
East Nashville Magnet High School
Nashville, TN05.2013
Skills
- Table Bussing
- Guest Engagement
- Hospitality service expertise
- Sales Techniques
- Performance Improvement
- Exceptional customer service
- Written Communication
- Time Management
- Problem-solving abilities
- Self Motivation
Timeline
Server
Dave & Buster's
11.2023 - Current
Davidson County Sheriff Office
Prisoner Processor
07.2013 - 11.2023
YMCA After School Care
After Care Worker
01.2013 - 12.2015
Associate of Arts -
Nashville State Community College
High School Diploma -
East Nashville Magnet High School
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