Ashley Pira
Lake Worth,FL
Summary
Results-driven sales and healthcare operations professional with expertise in Revenue Cycle Management (RCM), SaaS sales, and high-volume clinical environments. Proven track record of exceeding quotas, closing enterprise-level deals, and delivering ROI-driven solutions that address complex revenue challenges. Skilled in full sales cycle management, pipeline forecasting, and client onboarding. Brings hands-on experience supporting multi-specialty surgical practices. Adept at collaborating with cross-functional teams and stakeholders to improve efficiency and client satisfaction. Recognized for leadership in training and mentoring teams, optimizing processes, and driving performance in fast-paced remote and in-person environments. Technically proficient in EMR/PM systems and financial platforms with a strong, client-focused, problem-solving approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales RCM District Manager
AdvancedMD
Remote
06.2022 - 07.2025
- Consistently exceeded monthly sales quotas and daily performance metrics through strategic lead qualification and targeted client outreach
- Closed enterprise-level deals by aligning Revenue Cycle Management (RCM) solutions with client-specific revenue challenges and goals
- Demonstrated deep expertise in RCM, including denial management, A/R recovery, and revenue optimization strategies
- Delivered compelling product demonstrations to executive stakeholders, clearly articulating ROI and operational efficiencies
- Trained and mentored team members on product functionality, objection handling, and identifying RCM opportunities
- Led end-to-end onboarding for new clients, ensuring a seamless transition and strong initial adoption
- Collaborated with third-party vendors to maintain post-sale alignment and maximize client satisfaction
- Provided actionable feedback to product and marketing teams based on frontline insights into provider pain points
- Managed a pipeline of 60+ active opportunities while accurately forecasting monthly and quarterly revenue
- Drove revenue growth through effective cross-selling and upselling strategies
- Successfully operated in a fully remote, high-performance sales environment
Business Office Associate
Boca Raton Outpatient Surgery and Laser Center
Boca Raton, FL
06.2021 - 06.2022
- Coordinated surgical case scheduling and patient registration for high-volume practice
- Verified insurance eligibility, benefits, and coverage details to ensure accurate billing
- Managed prior authorization submissions and follow-ups to secure timely approvals
- Handled Letters of Protection (LOPs) and Letters of Agreement (LOAs)
- Developed accurate patient cost estimates to support financial transparency
- Applied medical coding knowledge to support billing accuracy and compliance
- Processed physician malpractice documentation and credentialing requirements
- Supported 20+ surgeons in a fast-paced environment serving 1,000+ patients monthly
Supervisor
ItSugar
Boca Raton, FL
06.2021 - 06.2022
- Finalized and processed change orders to ensure pricing and inventory accuracy
- Received and reconciled shipments, maintaining organized and accurate stock levels
- Managed damaged merchandise reporting and inventory adjustments
- Led full-cycle recruiting, including interviewing and onboarding new hires
- Oversaw employee scheduling, payroll support, store deposits, and daily sales reporting
- Supervised and developed a team of 10 employees in a fast-paced retail environment
Surgical Coordinator & Ophthalmic Technician
S. Daniel Salama M.D. P.A.
Boca Raton, FL
04.2014 - 06.2021
- Operated advanced ophthalmic diagnostic equipment, including fundus photography, Humphrey Visual Field, OCT, Lenstar, B-scan, tonometry, corneal topography, and pachymetry
- Supported 5 surgeons in a high-volume private practice across ophthalmology, neuro-ophthalmology, ocular plastics, and retina specialties
- Assisted with in-office surgical procedures, ensuring efficiency and patient safety
- Performed visual acuity testing and refractions for glasses and contact lenses
- Maintained working knowledge of standard and specialty intraocular lenses (IOLs)
- Managed medical coding, billing, and prior authorizations to support revenue cycle accuracy
- Documented comprehensive patient medical histories in EMR systems
- Coordinated communication with patients, medical sales representatives, pharmacies, hospitals, and referring practices
- Designed and managed website content and social media to enhance patient engagement
- Coordinated surgical schedules, optimizing efficiency across multiple operating rooms
- Coordinated surgical schedules, optimizing efficiency across multiple operating rooms
Cheerleading Coach
Trinity Christian Academy
Lake Worth, FL
10.2017 - 01.2018
- Coached a team of 12 girls
- Overlooked stunting, tumbling, cheers, jumps, & choreography
- Athlete development, mentorship, and support
- Team building & motivation
- Positive reinforcement coaching
- Parental communication
- Fundraising & budget management
Bookkeeping
Greener Days
Boca Raton, FL
08.2011 - 09.2014
- Utilized QuickBooks to manage financial operations, including payroll, invoicing, and account statements
- Posted charges and payments with accuracy to maintain up-to-date financial records
- Monitored and followed up on outstanding balances to support timely collections
- Ensured compliance with relevant regulations through diligent bookkeeping practices and attention to detail
Education
Palm Beach State College
Skills
Technical Skills
- PM/EMR Systems: EdgeMed, NextGen, AdvancedMD, Modernizing Medicine, HST Pathways
- Oracle NetSuite, QuickBooks
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adobe Photoshop
Sales & Business Skills
- SaaS Sales & Full Sales Cycle Management
- Interviewing & Hiring Processes
- Scheduling & Operations Coordination
Leadership & Professional Skills
- Training & Mentoring
- Strategic Planning & Decision-Making
- Customer Service & Client Relations
- Leadership & Team Development
Core Competencies
- Adaptability & Teamwork
- Problem Solving & Critical Thinking
- Time Management & Organization
Accomplishments
- 2024 President's Club Qualifier
- Above 120% annual performance
- Multi-month District Manager of the month recognitions for RCM and Enterprise divisions
- 2024 RCM District Manager MVP
Certification
Florida Real Estate Sales Associate License, Florida Department of Business and Professional Regulation (DBPR) – Active
Timeline
Sales RCM District Manager
AdvancedMD
06.2022 - 07.2025
Business Office Associate
Boca Raton Outpatient Surgery and Laser Center
06.2021 - 06.2022
Supervisor
ItSugar
06.2021 - 06.2022
Cheerleading Coach
Trinity Christian Academy
10.2017 - 01.2018
Surgical Coordinator & Ophthalmic Technician
S. Daniel Salama M.D. P.A.
04.2014 - 06.2021
Bookkeeping
Greener Days
08.2011 - 09.2014
Palm Beach State College