Ashley PLOTZ
Clarksville
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in any role.
Overview
2
2
years of professional experience
Work History
Receptionist
Clarksville Elite Play Zone
Clarksville, TN
12.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained calendar for staff members.
- Processed customer inquiries and resolved issues efficiently.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Lead Barista
The Balance Bean Cafe
Clarksville, TN
06.2024 - Current
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Managed daily inventory, ensuring optimal stock levels of coffee beans and supplies.
- Developed and implemented efficient workflow processes to enhance service speed during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Target – Sales Floor Team Member
Nashville, TN
10.2023 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized displays and inventory levels to optimize sales floor efficiency.
- Collaborated with team members to implement promotional strategies, improving customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Science - Psychology
Austin Peay State University
Clarksville, TN12-2026
High School Diploma -
Cheatham County Central High School
Ashland City, TN05-2023
Skills
- Customer service excellence
- Active listening
- Greeting clients
- Organization skills
- Data entry
- Strong work ethic
- Problem-solving
- Guest relations
- Service-oriented mindset
- Time management
- Appointment scheduling
- Conflict resolution
Accomplishments
- Recognized by customers for expedient and effective service.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Timeline
Receptionist
Clarksville Elite Play Zone
12.2025 - Current
Lead Barista
The Balance Bean Cafe
06.2024 - Current
Target – Sales Floor Team Member
10.2023 - 05.2024
Bachelor of Science - Psychology
Austin Peay State University
High School Diploma -
Cheatham County Central High School