Ashley Powell
Elk Grove,CA
Summary
I am committed to maintaining the high standards of the Elk Grove Police Department’s Communications Center while fostering a supportive environment that enhances employee retention and streamlines workflow. My goal is to introduce innovative, effective solutions tailored to our unique cultural landscape and operational challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Police Dispatcher
Elk Grove Police Dept
09.2016 - Current
- Triage calls and radio traffic, coordinating emergency response
- Comprehensive training for new dispatchers, ensuring proficiency in protocols and operational procedures, while providing mentorship and support to colleagues to foster a collaborative and high-performing team environment
- Support SWAT, HNT and UAS in high-risk operations. Provide mutual aid, both in the field and at affected agency communication center
Community Director
FPI Management
01.2013 - 09.2017
- Maintained optimal occupancy levels through exceptional customer service and strategic sales initiatives.
- Led ongoing training, conducted performance evaluations, and mentored employees pursuing career growth opportunities.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
Design Verification Coordinator
SolarCity
10.2014 - 05.2015
- Served as the primary liaison for customers, guiding them seamlessly from initial system sale through installation and operational transition of their solar powered systems.
Executive Assistant
California Sun
03.2010 - 12.2012
- Conducted policy reviews and reinforced procedural standards
- Assisted with media and promotional efforts while also addressing high-level administrative needs of the CEO, ensuring efficiency in executive operations
Education
Early Childhood Education
Folsom Lake College
Folsom, CASkills
- Leadership and mentoring
- Effective communication
- Critical thinking
- Decision-making
- Teamwork and collaboration
- Prioritization
Certification
- Public Safety Dispatcher
- Tactical Dispatcher
- Communications Training Officer
Timeline
Police Dispatcher
Elk Grove Police Dept
09.2016 - Current
Design Verification Coordinator
SolarCity
10.2014 - 05.2015
Community Director
FPI Management
01.2013 - 09.2017
Executive Assistant
California Sun
03.2010 - 12.2012
Early Childhood Education
Folsom Lake College
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