Ashley Power
Woodbury,NJ
Summary
Highly organized and dependable candidate excelling in managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to ensure team success and using creative thinking to achieve goals. Demonstrates ability to handle various situations with tact and emotional sensitivity, effectively navigating challenges.
Overview
2025
2025
years of professional experience
Work History
Licensed Funeral Director
Earle Funeral Home
02.2015 - Current
- Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.
- Managed all aspects of funeral services, ensuring that each event ran smoothly from start to finish.
- Performed embalming procedures and updated case study reports.
- Display the highest level of professionalism and sensitivity when dealing with grieving family members.
- Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
- Act as a liaison between hospitals, physicians, the county coroner, newspapers and members of the clergy.
- Discussed the nature of the funeral service, the disposition of the remains and funeral costs with family members.
- Conducted thorough follow-ups with families after funeral services were completed to gather feedback and continually improve service offerings.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Dental Front Office Receptionist
Nuva Smile Haddonfield
06.2023 - 05.2024
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Helped patients complete necessary medical forms and documentation.
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
- Monitored inventory levels of office supplies regularly; ordering additional stock when required to avoid shortages.
Personnel Clerk
BJ's Wholesale Club Inc.
2014 - 2015
- Prepared and submitted tax, training and human resource forms.
- Resolved issues with time, leave and attendance.
- Monitored timekeeping records for accuracy, ensuring proper documentation of hours worked by each employee.
- Operated records databases, maintained files and investigated and corrected discrepancies.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Led comprehensive safety training for 150+ staff members.
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
- Coordinate face-to-face events for prospective club members and credit card holders
Front Line Supervisor
BJ's Wholesale Club Inc.
2012 - 2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Worked directly with management to brainstorm, discuss strategy and mitigate any and all issues.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Education
Associate of Applied Science - Business Management - Funeral Service Prep
Mercer County Community College
Trenton, NJ2016
Associate of Applied Science - Funeral Service
Mercer County Community College
Trenton, NJ2016
Certificate Of Proficiency - Funeral Service
Mercer County Community College
Trenton, NJ2016
Skills
- Licensed Funeral Director in the State of New Jersey
- Schedule Management
- Compassionate communication
- Insurance verification and billing
- Employee relations
- Training and development
- Notary Public
- Customer Service
- Team Building and Leadership
- Sales and marketing
- Anatomy and physiology expertise
- Medical terminology knowledge
Timeline
Dental Front Office Receptionist
Nuva Smile Haddonfield
06.2023 - 05.2024
Licensed Funeral Director
Earle Funeral Home
02.2015 - Current
Associate of Applied Science - Funeral Service
Mercer County Community College
Certificate Of Proficiency - Funeral Service
Mercer County Community College
Personnel Clerk
BJ's Wholesale Club Inc.
2014 - 2015
Front Line Supervisor
BJ's Wholesale Club Inc.
2012 - 2015
Associate of Applied Science - Business Management - Funeral Service Prep
Mercer County Community College
Similar Profiles
Colton MattocksColton Mattocks
Assistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral HomeAssistant to the Funeral Director at Cunningham Funeral Home, Inc. Funeral Home
Victoria FergusonVictoria Ferguson
Apprentice Funeral Director at Hancock Funeral Home Inc. Funeral HomeApprentice Funeral Director at Hancock Funeral Home Inc. Funeral Home
Daniel GonzalezDaniel Gonzalez
Funeral Services Assistant at Rose Garden Funeral Home Funeral HomeFuneral Services Assistant at Rose Garden Funeral Home Funeral Home