Ashley Pridgen
Gretna,LA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Human Resource Assistant
Chateau Living Center
01.2023 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected up to 200 incoming phone calls for office.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Medical Office Manager
Chateau Living Center
06.2018 - 01.2023
- Secured resident information and confidential medical records in compliance with HIPAA privacy rule standards to protect resident's privacy.
- Answered and redirected up to 200 incoming phone calls for office.
- Collected and entered resident demographic and insurance data into computer database to establish resident's medical record.
- Performed residents scheduling and registration functions to serve as initial contact point for medical office visits.
- Coordinated driver dispatch to accomplish daily appointment arrivals.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Unit Coordinator
Chateau Living Center
08.2017 - 06.2018
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Answered multi-line phone systems to manage incoming and outgoing calls up tp 200 calls per day.
Certified Nursing Assistant
Chateau Living Center
02.2016 - 08.2017
- Answered 40 call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
No Degree - Medical Assisting
Eastern College of Health Vocations
New Orleans, LA11.2014
High School Diploma -
Helen Cox High School
Harvey, LA05.2010
Skills
- Document Management System Software
- Sorting and Labeling
- Team Management
- EMR Systems
- CPR Certified
- Customer Service
- Call Answering and Routing
- Schedule Management
Timeline
Human Resource Assistant
Chateau Living Center
01.2023 - Current
Medical Office Manager
Chateau Living Center
06.2018 - 01.2023
Unit Coordinator
Chateau Living Center
08.2017 - 06.2018
Certified Nursing Assistant
Chateau Living Center
02.2016 - 08.2017
No Degree - Medical Assisting
Eastern College of Health Vocations
High School Diploma -
Helen Cox High School
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