Ashley Quintanilla
Public Relations Specialist
Quincy,FL
Summary
Enthusiastic Public Relations Specialist with 7+ years of expertise in proactively identifying and resolving problems and proven experience in community affairs. Possess a comprehensive background in professional branding and marketing, conflict management and process improvement. Excellent customer service and highly efficient communication skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Office Specialist
Gadsden County School District - Florida
Quincy, FL
01.2013 - 06.2019
- Facilitated appropriate referrals to school-based programs.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Supported school's district administrator by managing budgets, scheduling appointments and organizing itinerary.
- Disseminated transition families information to administrators/teachers.
- Maintained professional relationships with community partners.
- Presented in-service training to identify transition students.
- Assisted families, parents, and students to access transition services.
- Served as a liaison between parents and special education teachers to monitor student progress.
- Assisted school staff in interpreting transition students assessment results and recommending appropriate placements.
- Coordinated servicing of technology and secured company devices.
- Processed incoming mail, answered phones, greeted and assisted visitors.
- Maintained associate employee files and supported HR requirements.
- Maintained updated records on the Skyward database.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Maintained daily reports and advised district administrator in decision-making processes.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Used Microsoft Office products to prepare various correspondence, reports and other written material.
Education
Bachelor of Science - Public Relations
Florida Agricultural And Mechanical University
Tallahassee, FL 01.2020 - 04.2022
Skills
Customer relations and communications
Social media knowledge
Business administration
Records management
Customer and client relations
Business correspondence
Presentation design
Filing and data archiving
Office administration
Administrative support
Project planning
Executive presentations
Scheduling and calendar management
Travel planning
Payroll and budgeting
Meeting arrangements
Writing reports
Customer Service
Problem Solving
Inter-Cultural Communication
Timeline
Bachelor of Science - Public Relations
Florida Agricultural And Mechanical University
01.2020 - 04.2022
Administrative Office Specialist
Gadsden County School District - Florida
01.2013 - 06.2019