Ashley Ramirez

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Enhanced customer satisfaction by providing efficient and friendly service during events..
• Handled food and beverage orders for up to 900 guests, delivering prompt and friendly service.
• Took on other responsibilities such as coat check and busser.

• Performed patient registration and scheduling in a fast-paced environment with accuracy and efficiency.
• Scheduled appointments and assisted with referrals.
Demonstrated strong customer service skills by greeting patients, providing directions, and answering
questions.
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Processed payments accurately by verifying insurance coverage and applying copays and deductibles when
applicable.

• Assisted with counseling and case management services for clients. Built relationships with clients by
  conducting weekly home visits.
• Created weekly reports to document and monitor monthly progress for clients to prevent foster placement.
• Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.

• Received calls and providing exceptional listening skills to determine the nature of their call- in order clearly and
  precisely address their inquires in professional manner.
• Effectively communicated using customer-friendly and appropriate language, to explain services and products.