Ashley Ramirez
Mesa,AZ
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Burlington Coat Factory. Skilled in cash handling and customer service, adept at problem-solving and building customer loyalty through exceptional service. Demonstrates strong teamwork and collaboration, ensuring a welcoming environment for all customers. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate. Cashier
Burlington Coat Factory
Mesa, AZ
05.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate, Cashier
Goodwill Store
Mesa, AZ
05.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Arts - Law Enforcement
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2026
High School Diploma -
Mesa High School
Mesa, AZ05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Cash Handling
- Flexible Schedule
- Outgoing Personality
- Cash Register Operation
- Store Opening and Closing
- Sales expertise
- Meeting deadlines
- Complex Problem-Solving
- Customer Needs Assessment
- Merchandising knowledge
- Retail Store Operations
- Payment Processing
Accomplishments
- Brought in 6 or more new customers.
- Achieved Amazing results by completing my goal to talk and bring up my Social Skills with accuracy and efficiency.
- Achieved a lot of goals through effectively helping with working at a retail store and by talking and helping out others.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate. Cashier
Burlington Coat Factory
05.2023 - 05.2024
Sales Associate, Cashier
Goodwill Store
05.2022 - 06.2022
Bachelor of Arts - Law Enforcement
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Mesa High School