Excel
Ashley Ramos
Student
Rochelle,IL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Wendys Restaurant
Rochelle, IL
04.2016 - Current
- Comply with food safety procedures
- Manage food and labor costs
- Monitor food inventory levels
- Execute company policies and procedures
- Manage and maintain safe working procedures
- Manage crew members
- Interview and recommend crew members for hiring
- Provide proper training for crew members
- Maintain fast and accurate customer service
Paper Deliverer
Rochelle Newsleader
Rochelle, IL
05.2010 - 05.2016
- Communicated regularly with dispatcher for delivery route details and changes.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
Education
Associate of Science - General Science
Rock Valley College
Rockford, IL 01.2019 - 05.2021
Bachelor of Business Administration - Business Management
Northern Illinois University
Dekalb, IL 01.2022 - Current
Skills
Problem Solver
Training
Staff Management
Software
Timeline
Bachelor of Business Administration - Business Management
Northern Illinois University
01.2022 - Current
Associate of Science - General Science
Rock Valley College
01.2019 - 05.2021
Assistant Manager
Wendys Restaurant
04.2016 - Current
Paper Deliverer
Rochelle Newsleader
05.2010 - 05.2016