Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Ashley Ramos

Sterling,VA

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through exceptional service and strategic engagement. Skilled in inventory management and shipment processing, with a keen attention to detail. Adept at fostering stakeholder relationships and excelling in time management, driving operational efficiency and achieving a 20% increase in order accuracy.

Overview

2
2
years of professional experience

Work History

Associate

Amazon
02.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Party Host

Sky Zone Trampoline Park
11.2023 - 04.2024
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Planned parties according to customer specifications.

Education

Manassas Park
Manassas, VA

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Languages

Spanish
Native or Bilingual

Interests

  • Team Sports
  • Animal Care
  • Playing Sports
  • Adventure Travel
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Associate

Amazon
02.2025 - Current

Party Host

Sky Zone Trampoline Park
11.2023 - 04.2024

Manassas Park

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Ashley Ramos