Ashley Ramos
1124 W 49th St, North Little Rock, AR 72118,AR
Summary
Dynamic and detail-oriented Secretary with a proven track record at a family business, excelling in customer service and clear communication. Adept at managing sensitive information and enhancing business processes through effective calendar management and professional correspondence. Recognized for exceptional multitasking abilities and a commitment to maintaining confidentiality.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Secretary
Family Business
North Little Rock, AR
2020 - Current
- Responded to inquiries, providing timely information to staff and clients.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Center Of Excellence
North Little Rock, ARSkills
- Customer service
- Verbal and written communication
- Keyboarding skills
- Calendar management
- Presentation creation
- HIPAA guideline compliance
- Fast learner
- Multitasking and time management
- Clear communication
- Organization
Certification
- Training - Certified nurse assistant
- Training - CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
Family Business
2020 - Current
High School Diploma -
Center Of Excellence