Detail-oriented HR professional with strong customer service skills. Proven ability to streamline operations and enhance employee onboarding processes. Committed to improving HR-related functions and employee experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operation Admin Human Resources
FedEx
02.2024 - 03.2026
Spearheaded the hiring and onboarding process for the package handler position across the Chino metro area.
Supported the I9 and E-verify process for work authorization and reverification applicable to DHS and SSA policy and procedures.
Provided customer service across various departments to ensure best practice for employee concerns.
Streamlined and assisted with creating and maintaining employees personnel files, in accordance with the FedEx Control Self -Assessment.
Initiated open lines of communication to the leave of absence department regarding the process for: FMLA, PPL, PLOA, UML, LTD & STD.
Package Handler
FedEx
08.2023 - 02.2024
Loaded and unloaded packages efficiently to maintain workflow pace.
Sorted packages accurately according to delivery routes and priorities.
Followed safety protocols diligently, contributing to a secure work environment.
Awarded "MVP of the Month" for outstanding performance.
Intern
Titans After School Program
01.2025 - 05.2025
Supervised and supported a 3rd-grade classroom during after-school hours.
Assisted students with homework and provided behavioral guidance during playtime.
Helped distribute snacks and maintained a safe, engaging environment.
Quality Control Associate
FabFitFun
06.2020 - 01.2022
Inspected products for quality assurance and reported discrepancies
Maintained inventory and organized products for shipment
Trained and mentored new hires in groups of up to 10 employees