Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Reyes

Pomona,CA

Summary

Detail-oriented HR professional with strong customer service skills. Proven ability to streamline operations and enhance employee onboarding processes. Committed to improving HR-related functions and employee experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operation Admin Human Resources

FedEx
02.2024 - 03.2026
  • Spearheaded the hiring and onboarding process for the package handler position across the Chino metro area.
  • Supported the I9 and E-verify process for work authorization and reverification applicable to DHS and SSA policy and procedures.
  • Provided customer service across various departments to ensure best practice for employee concerns.
  • Streamlined and assisted with creating and maintaining employees personnel files, in accordance with the FedEx Control Self -Assessment.
  • Initiated open lines of communication to the leave of absence department regarding the process for: FMLA, PPL, PLOA, UML, LTD & STD.

Package Handler

FedEx
08.2023 - 02.2024
  • Loaded and unloaded packages efficiently to maintain workflow pace.
  • Sorted packages accurately according to delivery routes and priorities.
  • Followed safety protocols diligently, contributing to a secure work environment.
  • Awarded "MVP of the Month" for outstanding performance.

Intern

Titans After School Program
01.2025 - 05.2025
  • Supervised and supported a 3rd-grade classroom during after-school hours.
  • Assisted students with homework and provided behavioral guidance during playtime.
  • Helped distribute snacks and maintained a safe, engaging environment.

Quality Control Associate

FabFitFun
06.2020 - 01.2022
  • Inspected products for quality assurance and reported discrepancies
  • Maintained inventory and organized products for shipment
  • Trained and mentored new hires in groups of up to 10 employees

Education

Bachelor of Arts - Psychology

California State University Fullerton
Fullerton, CA
05-2025

High School Diploma -

Garey High School
Pomona, CA
05-2020

Skills

  • Paradox, Microsoft Excel, E-verify
  • Adaptability
  • Multitasking
  • Time management

Certification

  • CPR Certified
  • First Aid Certified
  • California Food Handler Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Intern

Titans After School Program
01.2025 - 05.2025

Operation Admin Human Resources

FedEx
02.2024 - 03.2026

Package Handler

FedEx
08.2023 - 02.2024

Quality Control Associate

FabFitFun
06.2020 - 01.2022

Bachelor of Arts - Psychology

California State University Fullerton

High School Diploma -

Garey High School