Ashley Riggs
Alexandria,OH
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Dependable painting supervisor with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers 3.5 years of experience leading talented teams and exceeding objectives. Background includes strong history in attention to detail work. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
3
3
years of professional experience
Work History
Supervisor
new creation custom painting
Alexandria, OH
08.2020 - 01.2024
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Worked closely with human resources to support employee management and organizational planning.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and mentorship to new painters as they learned the trade.
- Supervised a team of painters to ensure job completion within the specified time frame.
- Ensured that all safety protocols were followed at all times when painting was in progress.
- Prepared estimates for clients based on scope of work and materials needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Analyzed key performance indicators to identify effective strategies.
- Responded to customer questions regarding products, prices and availability.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Kept production team moving forward for progress in daily site operations.
- Ordered necessary supplies and equipment for each job site.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Education
GED -
Northridge High School
Johnstown, OH03-2019
Skills
- Process Improvement
- Inventory Control
- Strategic Planning
- Staff Management
- Training and Mentoring
- Business Development
Timeline
Supervisor
new creation custom painting
08.2020 - 01.2024
GED -
Northridge High School
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