Ashley Robinson

Achieved second place company-wide for ORA Satisfaction Score 2022 with over 40% conversion rate.

• Identified prospect needs through personalized consultations, enhancing engagement.
• Managed lead follow-ups via CRM platforms for timely responses.
• Processed applications and conducted screenings for potential residents.
• Collaborated with maintenance to address resident requests efficiently.
• Planned events and designed promotional materials for annual activities.
• Developed marketing strategies to attract tenants through various channels.
• Served as primary contact for resident inquiries and concerns.

• Executed B2B marketing strategies to enhance customer acquisition and retention.
• Scheduled over 12 events monthly, facilitating Living Well for Life classes.
• Increased patient awareness of chiropractic care through targeted initiatives.
• Attracted 20 new patients during a single promotional event.
• Streamlined referral processes by collaborating with healthcare providers.
• Developed creative promotional ideas in partnership with marketing staff.
• Designed marketing plans to engage and attract new residents to the facility.

• Achieved highest conversion ratios among clinics through effective membership sales strategies.
• Streamlined patient flow to enhance operational efficiency and service delivery.
• Processed payments accurately, ensuring timely revenue collection.
• Monitored delinquency and initiated payment follow-ups to minimize outstanding balances.
• Cultivated strong rapport with patients, fostering loyalty and trust.
• Collaborated with diverse coworkers to resolve product and service-related issues.
• Promoted customer satisfaction by delivering knowledgeable and friendly service.
• Maintained accurate customer records and updated information within CRM software.

• Conducted property tours, highlighting amenities and features to prospective residents.
• Maintained over 30% conversion rate through effective engagement strategies.
• Processed leasing applications, ensuring timely documentation and thorough background checks.
• Collaborated with maintenance staff to efficiently resolve resident requests and concerns.
• Developed targeted marketing strategies to attract potential tenants across various channels.
• Managed incoming calls regarding unit availability and pricing inquiries.
• Promoted exceptional customer service by greeting clients and promptly addressing their needs.

• Scheduled appointments for property tours, enhancing prospect engagement.
• Conducted property tours, highlighting amenities to attract potential residents.
• Processed leasing applications accurately and efficiently, maintaining compliance with company policy.
• Maintained over 30% conversion rate through effective customer service and follow-up.
• Collaborated with maintenance staff to address resident requests promptly.
• Organized community events to promote resident interaction and satisfaction.
• Developed targeted marketing strategies to capture interest from potential tenants.
• Handled inquiries regarding unit availability and pricing, ensuring timely responses.