Ashley Rodriguez
Chicago,IL
Summary
Engaging Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Receptionist
Friedman and Solmor Ltd
Chicago, IL
01.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Sales Associate
Lincoln Park Zoo
Chicago, IL
07.2021 - 12.2023
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Marshalls Department Store
Chicago, IL
01.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Intern
Genesys Works, Non Profit
Chicago, IL
06.2022 - 06.2023
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Developed presentations and organized events to promote products or services.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Attended conferences and trade shows related to the organization's field of expertise.
- Worked with team members to promote great customer service and pleasant work environment.
Education
High School Diploma -
Cics Northtown Academy
Chicago, IL06-2023
Skills
- Organization skills
- Cash Handling
- Service-oriented mindset
- Positive and professional
- Excellent communication skills
- Relationship Building
- Exceptional customer service
- Problem-solving skills
Languages
Spanish
Professional
Timeline
Receptionist
Friedman and Solmor Ltd
01.2024 - Current
Sales Associate
Marshalls Department Store
01.2023 - 08.2023
Intern
Genesys Works, Non Profit
06.2022 - 06.2023
Sales Associate
Lincoln Park Zoo
07.2021 - 12.2023
High School Diploma -
Cics Northtown Academy