Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Rogers

Lakewood,OH

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Several years experience in customer service. Looking for part-time, 3-4 days a week with open availability.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Avon Oaks Country Club
Avon, OH
07.2019 - Current
  • Greeted guests, took food orders, entered into POS, ran food to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks/cocktails
  • Opening/closing tasks stocking, cleaning etc..

Server

Outback Steakhouse
Sandusky, Ohio
05.2015 - 06.2016
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Associate of Science - Physical Therapy Assistance

Lorain County Community College
Elyria, OH
05-2008

Associate of Business Administration - Office Administration

Lorain County Community College
Elyria, OH
05-2005

Skills

  • POS operation
  • Allergy awareness
  • Order Accuracy
  • Server training
  • Dining customer service
  • Menu knowledge
  • Liquor, wine, and food service

Timeline

Server/Bartender

Avon Oaks Country Club
07.2019 - Current

Server

Outback Steakhouse
05.2015 - 06.2016

Associate of Science - Physical Therapy Assistance

Lorain County Community College

Associate of Business Administration - Office Administration

Lorain County Community College
Ashley Rogers