Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Roman

West New York,USA

Summary

Dynamic and results-driven Multi-Site Leasing Consultant overseeing 600 units, with over 5 years of progressive experience in residential property management. Skilled in tenant relations, leasing administration, and sales-driven marketing strategies. Recognized for exceptional customer service, adaptability, and team collaboration. Bilingual professional committed to advancing knowledge and delivering high-quality service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Multi-site Leasing Consultant

Equity Residential
07.2023 - Current
  • - Conduct property tours, present leasing options, and close agreements across multiple sites totaling 600 units.
  • - Ensure lease compliance, verify tenant qualifications, and process applications efficiently.
  • - Drive occupancy rates through lease renewals, marketing campaigns, and top-tier customer service.
  • - Mentor new team members and coordinate operations across properties.
  • - Achievement: Awarded "Coin of Excellence" in 2024 for exceeding occupancy goals and maintaining a 95%+ retention rate.

Leasing Consultant

Jade Apartments
06.2021 - 07.2023
  • - Delivered tailored leasing experiences by managing client communications and showcasing property benefits.
  • - Tracked and converted leads using Onsite CRM software.
  • - Streamlined background checks, lease preparation, and move-in processes.
  • - Achievement: Named "Top Leasing Agent" Q4 2022 for outstanding performance in resident satisfaction and contract closures.

Leasing Agent

Santa Fe Apartments
03.2019 - 06.2021
  • - Promoted properties through digital/print channels and conducted applicant screenings.
  • - Worked hand-in-hand with the maintenance team to ensure each apartment was fully updated with necessary parts before tenant move-in.
  • - Collected payments via AppFolio and oversaw lease documentation.
  • - Improved occupancy by 20% through strategic marketing and high-quality tenant engagement.
  • - Achievement: Recognized for significantly boosting leasing conversion rates in 2020.

Education

Honors - Spanish and Math

Herbert H. Lehman High School

Skills

  • - Leasing & Property Management
  • - Tenant Screening & Compliance
  • - CRM & Leasing Software (AppFolio, Onsite)
  • - Customer Relationship Building
  • - Marketing & Lead Generation
  • - Bilingual: English & Spanish
  • - Adobe Photoshop Graphic Design
  • - Typing Speed: 55 WPM

Timeline

Multi-site Leasing Consultant

Equity Residential
07.2023 - Current

Leasing Consultant

Jade Apartments
06.2021 - 07.2023

Leasing Agent

Santa Fe Apartments
03.2019 - 06.2021

Honors - Spanish and Math

Herbert H. Lehman High School

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