Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Rose

Murrieta,CA

Summary

Driven professional with proven expertise in customer relations and data entry. Excelled in managing high-volume transactions and enhancing customer satisfaction through effective communication and time management. Demonstrated ability to exceed sales goals with upselling opportunities, organizational skills and a results-driven approach. Prideful in the exceptional customer service provided, from practicing at Delta Vacations and other leading companies.

Overview

8
8
years of professional experience

Work History

Sales Associate

Nectar Clothing
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Elite Service Associate

Delta Vacations
09.2019 - 09.2021
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Managed client accounts by updating information and processing transactions accurately.
  • Identified opportunities for upselling products and services to meet sales goals consistently.
  • Responded to customer calls and emails to answer questions about products and services.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.

Server

The Cheesesteak Factory
05.2016 - 09.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to guests.

Education

High School Diploma -

Minot High School
Minot, ND
05.2018

Skills

  • Telephone skills
  • Data Entry
  • Time Management
  • Verbal and written communication
  • Customer/Client relations
  • Organization skills

Timeline

Sales Associate

Nectar Clothing
08.2023 - Current

Elite Service Associate

Delta Vacations
09.2019 - 09.2021

Server

The Cheesesteak Factory
05.2016 - 09.2019

High School Diploma -

Minot High School

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Ashley Rose