Ashley Rush
Baker City
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed as a Dual Store Manager at Victra Verizon Wireless. Proven track record in performance improvement and guest relations management, successfully streamlining operations to boost revenue and enhance customer loyalty. Adept at fostering team collaboration and engagement.
Overview
10
10
years of professional experience
Work History
Server/Barista
Little Pig
06.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Sorbenots Coffee
02.2025 - 06.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dual Store Manager
Victra Verizon Wireless
12.2015 - 06.2024
- Addressed customer complaints promptly and professionally, turning potential negative experiences into positive resolutions that fostered loyalty from clients.
- Streamlined store operations for increased efficiency, resulting in higher profits and lower overhead costs.
- Enhanced employee morale with regular feedback sessions and team-building activities, leading to a decrease in turnover rates.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Baker High School
Baker City, OR06-2009
Skills
- Strong work ethic
- Exceptional customer service
- Sales expertise
- Performance improvement
- Guest relations management
- Guest engagement
Timeline
Server/Barista
Little Pig
06.2025 - Current
Barista
Sorbenots Coffee
02.2025 - 06.2025
Dual Store Manager
Victra Verizon Wireless
12.2015 - 06.2024
Baker High School
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