- Travel
- DIY and Home Improvement
- I participate in a variety of recreational activities such as Kickball, Snowboarding, Hiking, Dancing, Yoga, Music, Pilates, Gardening, Drawing and Painting, All things Vintage
ASHLEY RUSSO
Winooski,VT
Summary
Versatile professional with over 15 years of experience in customer service and caregiving, excelling in service prioritization and organizational skills. Demonstrates a strong ability to manage high-pressure environments, ensuring customer satisfaction and operational efficiency. Passionate about enhancing client experiences through effective communication and teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Budtender
Green Leaf Dispensary
Burlington, VT
12.2025 - Current
- Supervised daily operations to ensure compliance with state regulations and dispensary policies.
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Enhanced customer experience by providing tailored recommendations based on individual preferences.
BARTENDER
Higher Ground
Burlington, VT
08.2022 - Current
- Serve hundreds to thousands of customers per event, ensuring satisfaction and efficiency.
- Set up and maintain full bars.
- Manage inventory
- Operate POS systems
- Developed efficient money management practices, ensuring accurate cash handling and financial accountability during busy concert shifts.
SERVER
Vermont Fine
Richmond, VT
10.2022 - 04.2023
- Only left because the restaurant closed.
CARE GIVER
Private In Home Care Giver
Williston, VT
06.2015 - 03.2023
- Provided compassionate support to a client with Cerebral Palsy, ensuring comfort and dignity during daily activities.
- Streamlined daily routines, enhancing efficiency in care and significantly improving the client’s overall quality of life.
- Coordinated with healthcare professionals to manage medication schedules, ensuring adherence and promoting health.
SERVER/HOSTESS/BAR BACK
Orlando’s Bar & Restaurant
Burlington, VT
02.2019 - 07.2022
- Delivered exceptional customer service as a server, enhancing guest satisfaction and fostering repeat patronage.
- Streamlined training processes for new hires, resulting in quicker onboarding and improved service efficiency.
SERVER
Charleys Restaurant and Saloon
Paia, HI
03.2019 - 09.2019
HOSTESS, SERVER
808 on Main
Wailuku, HI
10.2018 - 03.2019
- Efficiently managed phone reservations and takeout orders, ensuring accuracy and customer satisfaction.
- Coordinated and executed events for over 5 guests, enhancing dining experience and service quality.
- Maintained cleanliness and readiness of dining areas, supporting a welcoming environment.
SERVER, DOOR HOST, COCKTAIL WAITRESS
Nectars
Burlington, VT
08.2017 - 08.2018
PERSONAL ASSISTANT
Allied Communications
West Haven, Connecticut
01.2008 - 01.2010
- Assisted executives with daily scheduling and correspondence, enhancing communication flow and ensuring efficient time management.
Education
AESTHETICS -
O’Briens Aveda Institute
Williston, VTCOSMETOLOGY - undefined
Paul Mitchell The School North Haven
North Haven, CTHigh School Diploma -
Fairfield Ludlow High School
Fairfield, ConnecticutSkills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Sales proficiency
- Industry networking
- Retail store support
Accomplishments
- Collaborated with multiple photographers leading into being placed on billboards, calenders, and books around the world.
- Built Bars and Vending tents from the ground up with products ranging from food and drink to clothing, jewelry and art.
- Traveled across the US multiple time as well as over seas, mostly to different places in Europe. Hoping to expand that further in the future.
- Lived off grid for a year with a backpack and a tent.
- Sold over 50+ pieces of my artwork
- Mastered making eco friendly glitter
- Attended Cosmetology, Aesthetics, Cosmetic Tattooing and Phlebotomy School.
- Worked all kinds of events from 10,000 person concerts to 300 person weddings.
Certification
Bartender
Budtender
Cosmetic Tattoo Artist
Blood Borne Pathogens
Interests
Timeline
Lead Budtender
Green Leaf Dispensary
12.2025 - Current
SERVER
Vermont Fine
10.2022 - 04.2023
BARTENDER
Higher Ground
08.2022 - Current
SERVER
Charleys Restaurant and Saloon
03.2019 - 09.2019
SERVER/HOSTESS/BAR BACK
Orlando’s Bar & Restaurant
02.2019 - 07.2022
HOSTESS, SERVER
808 on Main
10.2018 - 03.2019
SERVER, DOOR HOST, COCKTAIL WAITRESS
Nectars
08.2017 - 08.2018
CARE GIVER
Private In Home Care Giver
06.2015 - 03.2023
PERSONAL ASSISTANT
Allied Communications
01.2008 - 01.2010
COSMETOLOGY - undefined
Paul Mitchell The School North Haven
AESTHETICS -
O’Briens Aveda Institute
High School Diploma -
Fairfield Ludlow High School