Dedicated CNA at Vista Grande Rehabilitation & Healthcare Center, excelling in patient care and vital signs monitoring. Known for compassionate support and maintaining HIPAA compliance, I effectively enhanced patient satisfaction while implementing safety precautions. My strong attention to detail and active listening skills fostered positive relationships with residents.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Vista Grande Rehabilitation & Healthcare Center
Cortez, CO
03.2025 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Prevented cross-contamination by cleaning and sterilizing equipment.
Supported needs of 18 residents under long-term care.
Cashier
Utah Navajo Health System
Montezuma Creek, UT
03.2022 - 02.2025
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Performed cash, card, and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Restocked and organized merchandise in the front of the house and back of the house.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Housekeeper
Utah Navajo Health System
Montezuma Creek, UT
11.2019 - 02.2022
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Verified cleanliness and organization of storage areas and carts.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Associate
Walmart
Cortez, CO
04.2017 - 03.2019
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Performed cash, card, and check transactions to complete customer purchases.