Ashley Sanchez
Memphis,TN
Summary
Motivated Shift Leader who is enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company, and employee needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-A
Memphis , TN
11.2022 - Current
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored operations and reviewed records and metrics to understand company performance.
FOH Team Member
Chick-fil-A
Memphis, TN
07.2021 - 11.2022
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Greeted customers and answered questions related to products and services.
- Followed opening and closing procedures as outlined by management team.
- Maintained accurate cash drawer throughout shift.
Education
BBA - Business
The University of Memphis
Memphis, TN05-2027
High School Diploma -
The Collegiate School of Memphis
Memphis05-2023
Skills
- Problem-Solving
- Team Motivation
- Cash Handling
- Customer Service Management
Affiliations
- Baby-Sitting
- Asher, helping/greeting people at my church and cleaning the church.
- Likes to show creativity by doing gel-x nails
- Leadership trains a team member for potential leadership position
Accomplishments
- Dean's list Fall 2023 (College)
- Shift leader Position
- Honor Roll (All Highschool)
Certification
- Level 1: Excel White Belt
- Level 2: Excel Yellow Belt
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Leader
Chick-fil-A
11.2022 - Current
FOH Team Member
Chick-fil-A
07.2021 - 11.2022
BBA - Business
The University of Memphis
High School Diploma -
The Collegiate School of Memphis