Ashley Sanford
Fullerton,CA
Summary
Enthusiastic and dependable psychology and public health student with diverse experience in customer service, administrative support, and behavior analysis. Known for strong time management and interpersonal skills, with a proven track record of adaptability across various roles. A skilled relationship-builder with excellent communication and organizational abilities, seeking a position where my skills and experience can contribute to a dynamic team environment.
Overview
5
5
years of professional experience
Work History
ABA Behavioral Technician
Bloom Behavioral Health
Placentia, CA
07.2024 - Current
- Provided one-on-one support to clients in order to improve social skills, communication, and problem-solving.
- Monitored client progress and documented data on a daily basis.
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
Customer Service Manager
Juice It Up!
Fullerton, CA
08.2022 - 06.2024
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
Customer Service Representative
Body Lounge LA
Montrose, CA
05.2023 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Scheduled and managed client appointments.
- Provided a welcoming experience for guests and assisted in various administrative tasks.
Customer Service Associate Cashier
Paradise Tanning Salon
Montrose, CA
05.2020 - 08.2021
- Greeted customers upon arrival and assisted them with their inquiries.
- Organized merchandise in the store to ensure items were easy to locate.
Education
Bachelor of Science - Public Health
California State University, Fullerton
Fullerton, CA05-2025
High School Diploma -
Verdugo Hills High School
Sunland, CA06-2020
Skills
- Customer Service: Excellent at creating welcoming environments and ensuring customer satisfaction
- Communication: Skilled in verbal and written communication with clients and team members
- Time Management: Proven ability to handle multiple tasks efficiently
- Team Collaboration: Effective team player with a positive, supportive attitude
- Organizational Skills: Skilled in scheduling, record management, and office coordination
Affiliations
- High School Varsity Soccer Player: Four years of commitment and teamwork.
- Students Run LA: Participated in acommunity-based athletic and leadership program.
- Leadership Club: Developed leadership skills through active involvement in school activities.
Timeline
ABA Behavioral Technician
Bloom Behavioral Health
07.2024 - Current
Customer Service Representative
Body Lounge LA
05.2023 - 07.2023
Customer Service Manager
Juice It Up!
08.2022 - 06.2024
Customer Service Associate Cashier
Paradise Tanning Salon
05.2020 - 08.2021
Bachelor of Science - Public Health
California State University, Fullerton
High School Diploma -
Verdugo Hills High School
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