Ashley Schaitel
Green Bay,WI
Summary
Proven Telecommunicator at Brown County Public Safety Communications, adept in stress tolerance and law enforcement procedures. Excelled in streamlining emergency response coordination, enhancing inter-departmental communications, and guiding distressed callers with empathy and professionalism. Demonstrated exceptional multitasking and critical thinking skills, ensuring swift, accurate dispatch during crises.
Overview
12
12
years of professional experience
Work History
Telecommunicator
Brown County Public Safety Communications
09.2012 - Current
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Managed radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
- Demonstrated empathy and professionalism when dealing with distressed callers, guiding them through potentially life-saving actions until help arrived.
- Streamlined communication between departments, ensuring efficient coordination during emergencies.
- Managed radio communications between dispatch center and responding units during major incidents or events.
Education
Bachelor of Science - Criminal Justice-Forensic Invest., Psychology
University of Wisconsin-Platteville
Platteville, WI05.2011
Skills
- Stress Tolerance
- Adaptability and Flexibility
- Law enforcement procedures
- Problem-Solving
- Attention to Detail
- Multitasking
Timeline
Telecommunicator
Brown County Public Safety Communications
09.2012 - Current
Bachelor of Science - Criminal Justice-Forensic Invest., Psychology
University of Wisconsin-Platteville
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