Ashley Scott
Durham,NC
Summary
Accomplished Waitress Supervisor at IHOP, adept in task delegation and complaint handling. Enhanced guest satisfaction by optimizing table turnover and ensuring order accuracy. Proven ability to foster teamwork and maintain high standards of cleanliness. Skilled in managing sensitive information, with a strong focus on confidentiality and communication. Increased dining experience efficiency by 20%.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
IHOP
05.2010 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Front Desk Receptionist
Residence Inn Marriott
09.2024 - 04.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
MedTech
Sunrise Assisted Living
01.2022 - 03.2024
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Education
Southern High School
Durham, NC06-2006
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
Certification
MedTech and CPR certified.
Timeline
Front Desk Receptionist
Residence Inn Marriott
09.2024 - 04.2025
MedTech
Sunrise Assisted Living
01.2022 - 03.2024
Waitress Supervisor
IHOP
05.2010 - Current
Southern High School
MedTech/CPR
Im an certified MedTech also CPR certified,
Similar Profiles
Kavyn Van SantKavyn Van Sant
Busser at IHOPBusser at IHOP
Leora SewardLeora Seward
Server at IHOPServer at IHOP
Amber EscalanteAmber Escalante
Server at IHOPServer at IHOP
Sayda EspinoSayda Espino
Host at IHOPHost at IHOP
Brenda SanchezBrenda Sanchez
Owner/ Esthetician at Willow & Sage AestheticsOwner/ Esthetician at Willow & Sage Aesthetics