Ashley Seguin
Ocoee,FL
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Key Food Supermarket
03.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Worked with Western Union collecting customers information in a respectful manner. As well as being able to communicate through language barriers.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining a clean and organized checkout area for optimal shopping experience.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Handled cash, credit, and debit transactions accurately to maintain financial integrity.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Customer Service Cashier
Publix
08.2021 - 06.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Participated in training sessions to develop skills in customer engagement and support techniques.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
No Degree - Finishing My AA Then Pursing Hygienist Or Nursing
Lake Sumter State College
Leesburg, FL05-2028
High School Diploma -
Eustis High School
Eustis, FL05-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Customer focus
- Payment processing
- Telephone management
- Cleaning and sanitizing
- Relationship building
- Microsoft office
- ID verification
Languages
Spanish
Limited Working
French
Professional Working
Timeline
Customer Service Cashier
Key Food Supermarket
03.2023 - Current
Customer Service Cashier
Publix
08.2021 - 06.2023
No Degree - Finishing My AA Then Pursing Hygienist Or Nursing
Lake Sumter State College
High School Diploma -
Eustis High School
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