Ashley Seidel
St. Louis,MO
Summary
Accomplished Store Manager excelling in leadership, team development, and customer service. Passionate about building a positive and collaborative environment where a team can learn and succeed. Skilled at multitasking and adapting to change in a fast paced environment.
Overview
11
11
years of professional experience
Work History
Store Manager
World Market
07.2020 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Recruit, interview, and hire candidates. Build and retain a high-performance team through training, development, and performance management.
- Create a culture of recognition and accountability that delivers an exceptional customer experience and drive sales results.
- Address and resolve employee issues or concerns with appropriate partnership.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
World Market
09.2017 - 07.2020
- Managed opening and closing procedures
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions
- Mentored new employees on company policies and procedures
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Assistant Manager of Operations
World Market
09.2015 - 09.2017
- Communicate expectations and priorities and delegate tasks to ensure smooth daily operations
- Implemented and maintained monthly incentive programs
- Executed regular employee evaluations
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded
- Tracked employee attendance and punctuality
Logistics Department Head
World Market
07.2013 - 02.2015
- Labeled, organized and located inventory according to visual merchandising standards
- Trained staff on inventory management and productivity goals
- Submitted weekly supply chain management reports to distribution center
Education
Bachelor of Science - Environmental Science
Drake University
Des Moines, IA05.2016
Skills
Recruitment and hiring
Training and mentoring
Leadership and Team Development
Customer Service
Timeline
Store Manager
World Market
07.2020 - Current
Assistant Store Manager
World Market
09.2017 - 07.2020
Assistant Manager of Operations
World Market
09.2015 - 09.2017
Logistics Department Head
World Market
07.2013 - 02.2015
Bachelor of Science - Environmental Science
Drake University