Ashley Sesler
Tallahasse
Summary
Motivated and dedicated college senior eager to gain professional experience and provide a positive and helping hand in physical therapy and health field.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
06.2023 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Educated employees on register use, merchandising, and customer service.
- Led cashiers and associates in providing thoughtful customer service.
Customer Service/ fulfillment
Lowe's
03.2019 - 06.2023
- Built trust in the store by responding efficiently and helpfully to customer needs
- Resolved customer problems and complaints by clarifying the issue, explaining the best solution, and following up with cases
- Educated customers who had questions about credit cards, return policies etc.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Event Coordinator
Big Sister Little Sister
01.2022 - 03.2022
- Provide assistance in coordinating and executing events on campus
- Help fundraise money to provide support for the yearly ceremony
- Propose events that would increase member and campus engagement.
Education
Bachelor of Science - Pre Physical Therapy
Florida A&M University
Tallahassee, FL12.2023
Associate of Arts -
College of Central Florida
Ocala, FL05.2021
Skills
- Leadership
- Time management
- Communication
- Event planning
- Problem solving
Affiliations
- Zeta Phi Beta Sorority Inc. (Member)
- Health Science Pre-Physical Therapy Association (Member)
- Big Sister Little Sister (2021-2022)
Timeline
Head Cashier
Lowes Home Improvment
06.2023 - Current
Event Coordinator
Big Sister Little Sister
01.2022 - 03.2022
Customer Service/ fulfillment
Lowe's
03.2019 - 06.2023
Bachelor of Science - Pre Physical Therapy
Florida A&M University
Associate of Arts -
College of Central Florida
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