Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Sherman

Lockwood

Summary

Dynamic Pharmacy Operations Supervisor at CVS Health Corporation with a proven track record in workflow optimization and quality assurance. Enhanced warehouse performance through data analysis and strategic initiatives, while fostering team development and regulatory compliance. Skilled in performance metrics and continuous improvement, driving operational excellence and customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Pharmacy Operations Supervisor

CVS HEALTH CORPORATION
07.2018 - Current
  • Analyzed operational data to identify trends, driving initiatives that enhanced overall warehouse performance.
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, replenishment, picking, packing, inventory and shipping processes with a team of 50+ people while ensuring adherence to safety, quality, and efficiency standards.
  • Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
  • Interview, onboard, and retain incoming colleagues.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
  • Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
  • Monitor, track, and control production budgets, implementing cost-reduction strategies.
  • Coordinate with vendors regarding inbound and outbound shipments, ensuring compliance to DEA regulations.
  • Develop Key Performance Indicators and conduct root cause analysis to identify issues and implement solutions.
  • Train and develop department leads.
  • Develop, track, and maintain staffing plans for several shifts, reducing overtime by ~15%, driving positive throughput and budgeting for the building.
  • Conduct monthly Health Safety and Environment audits.
  • Conduct monthly Pharmacy Manager Self Audits, ensuring compliance to all DEA/CVS/State regulations are being followed.

Lead Banquet Server/Head Bartender

Best Western Hotel
2014 - 2024
  • Oversaw banquet operations, ensuring seamless service and guest satisfaction during events.
  • Trained and mentored junior servers, fostering teamwork and enhancing service quality.
  • Coordinated with kitchen staff to guarantee timely meal delivery for large functions.
  • Managed inventory of banquet supplies, optimizing resource allocation and reducing waste.

Picker/Warehouse Stocker

Best Buy
10.2014 - 04.2018
  • Operated hand-held scanners to accurately track inventory levels and ensure order fulfillment.
  • Collaborated with team members to optimize picking routes, enhancing efficiency in order processing.
  • Conducted quality checks on picked items to maintain accuracy and reduce errors in shipments.
  • Trained new staff on safety protocols and efficient picking techniques, fostering a productive work environment.

Education

No Degree - Graphic Design

Alfred University
Hornell, NY

Skills

  • Workflow optimization
  • Operations management
  • Quality assurance
  • Performance metrics
  • Continuous improvement
  • Certified in CPR/AED
  • Regulatory compliance

Timeline

Pharmacy Operations Supervisor

CVS HEALTH CORPORATION
07.2018 - Current

Picker/Warehouse Stocker

Best Buy
10.2014 - 04.2018

Lead Banquet Server/Head Bartender

Best Western Hotel
2014 - 2024

No Degree - Graphic Design

Alfred University

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