Ashley Shlossberg
Middle Village
Summary
Experienced and highly motivated Admissions Coordinator with a strong track record of success in patient intake, insurance verification, and healthcare navigation. Bilingual in English and Spanish, with excellent interpersonal skills, and a deep understanding of medical admissions processes. Adept at working with patients, families, and clinical teams to ensure smooth transitions and timely placements. Recognized for building trust, staying organized under pressure, and maintaining compliance with all regulatory and facility standards. Committed to providing a compassionate, efficient, and seamless admissions experience from start to finish.
Overview
8
8
years of professional experience
Work History
Admissions Coordinator
Fairview Nursing Care Center
Forest Hills
09.2021 - Current
- Coordinated with hospitals, rehabilitation centers, and case managers to secure referrals and ensure proper documentation for skilled nursing placement.
- Maintained daily admissions logs and census reports using Excel, ensuring leadership had up-to-date records for operational planning.
- Utilized Allscripts and SigmaCare systems to upload and maintain patient clinical information and progress notes.
- Collaborated with interdisciplinary teams (nursing, dietary, housekeeping) to ensure room readiness and seamless patient hand-offs.
- Ensured medications and specialty items (e.g., wound care supplies, oxygen, bariatric beds) were ordered and available prior to patient arrival.
- Reviewed patient clinical summaries, and coordinated with nursing leadership to confirm the level of care, room placement, and service requirements.
- Ran patients' insurance information through verification portals.
- Laid a key role in maintaining optimal census and revenue through proactive communication and service-focused relationship building.
- Resolved any issues related to the admission process in a timely manner.
Receptionist
Zambito Heart Center
Corona
10.2020 - 06.2021
- Greeted patients warmly and ensured a positive first impression.
- Managed incoming calls and directed them to appropriate departments.
- Scheduled appointments efficiently using electronic health record systems.
- Assisted patients with paperwork and insurance verification processes.
- Maintained organized patient files and confidentiality standards diligently.
- Coordinated communication between medical staff and patients effectively.
- Responded to patient inquiries with accurate information and empathy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Stock Associate
Hollister
Woodhaven
02.2019 - 08.2020
- Received, unpacked, and sorted merchandise deliveries for store readiness.
- Maintained accurate inventory levels through regular stock checks and updates.
- Assisted in replenishing sales floor with new merchandise to enhance presentation.
- Collaborated with team members to ensure timely completion of tasks and projects.
- Adhered to safety protocols while handling products and operating equipment safely.
- Supported customer service team by locating requested items quickly and efficiently.
- Assisted customers in locating products throughout the store.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
Front Desk Receptionist
H.Temkin Carpets
Brooklyn
06.2017 - 10.2018
- Greeted visitors warmly and directed them to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Organized incoming and outgoing mail, ensuring timely distribution.
- Assisted in maintaining office supplies and inventory levels.
- Handled customer inquiries with professionalism and courtesy.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
High School Diploma -
Queens Metropolitan High School
Forest Hills, NY06-2019
Some College (No Degree) - Psychology
Queens College
Flushing, NYSkills
- EMR proficiency (Allscripts, SigmaCare)
- Patient admissions and intake
- Insurance verification
- Patient documentation
- Referral management
- Effective communication
- Customer relationship management
- Daily Census & Admission Logs
- Collaborating with Nursing for Patient Readiness
- Bilingual: Fluent in English & Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Admissions Coordinator
Fairview Nursing Care Center
09.2021 - Current
Receptionist
Zambito Heart Center
10.2020 - 06.2021
Stock Associate
Hollister
02.2019 - 08.2020
Front Desk Receptionist
H.Temkin Carpets
06.2017 - 10.2018
High School Diploma -
Queens Metropolitan High School
Some College (No Degree) - Psychology
Queens College