ASHLEY SHOPE
SAN ANTONIO,Texas
Summary
Recent business college graduate with experience in fast-paced customer service, marketing, and leadership. A fast learner who is friendly and detail-oriented.
Overview
2
2
years of professional experience
Work History
Shift Leader
Palm Beach Tan
10.2022 - 02.2023
- Managed front desk by checking in customers and answering phone calls.
- Completed cash and credit card transactions accurately using POS software.
- Collected customer information accurately.
- Resolved customer complaints and issues and offered helpful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Marketing Intern
GoPublic
02.2021 - 08.2021
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to generate site traffic.
- Conducted daily updates to social media profiles to boost company online presence.
Cashier
H-E-B Grocery
02.2021 - 10.2022
- Built relationships with customers to encourage repeat business
- Helped customers complete purchases, locate items, return items, and join rewards program
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Worked efficiently and multi-tasked in fast-paced environment
Education
BBA - Marketing
The University of Texas At San Antonio
San Antonio, TX05.2023
Skills
- MS Office
- Customer Service
- Sales and Product Knowledge
- Communication
- Problem Solving
- Multi-tasking
- Troubleshooting
- Social Media Posting
- Telephone Skills
Timeline
Shift Leader
Palm Beach Tan
10.2022 - 02.2023
Marketing Intern
GoPublic
02.2021 - 08.2021
Cashier
H-E-B Grocery
02.2021 - 10.2022
BBA - Marketing
The University of Texas At San Antonio