Ashley Shuff
Leland,NC
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Fast Med
Leland, NC
12.2025 - Current
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant
Bon Secours Healthcare System
Glen Allen, VA
07.2024 - 10.2025
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Mansoor Pediatrics
Alexandria, LA
11.2023 - 07.2024
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Physician Alliance
Wilmington, NC
03.2023 - 10.2023
- Administered patient vaccinations and medications, ensuring compliance with health regulations.
- Assisted healthcare providers with examinations and procedures, enhancing patient care efficiency.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline service delivery.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Novant Health, Inc
Shallotte, NC
04.2022 - 10.2023
- Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow.
- Maintained accurate medical records using electronic health record systems for improved data access.
- Educated patients on treatment plans and preventative care, fostering informed decision-making.
- Managed inventory of medical supplies, reducing waste through effective stock control practices.
- Provided support in lab specimen collection and processing, ensuring adherence to safety standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Medical Assisting
Miller Motter
Conway, SC08-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- CPR
- Immunization administration
- Specimens collection and processing
Timeline
Medical Assistant
Fast Med
12.2025 - Current
Medical Assistant
Bon Secours Healthcare System
07.2024 - 10.2025
Medical Assistant
Mansoor Pediatrics
11.2023 - 07.2024
Medical Assistant
Physician Alliance
03.2023 - 10.2023
Medical Assistant
Novant Health, Inc
04.2022 - 10.2023
Medical Assisting
Miller Motter