ASHLEY SILVESTRE
Lawrence,MA
Overview
5
5
years of professional experience
Work History
Sales Associate
European Wax Center
Methuen, MA
12.2023 - Current
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments and managed cash drawer, ensuring accurate financial transactions.
- Sustained a high standard of cleanliness for both lobby and back room areas
- Managed front desk operations efficiently by utilizing Zenoti software for appointment scheduling and calendar management.
Cheerleading Coach
Lawrence Cheerleading Program
Lawrence, MA
10.2021 - Current
- Collaborated with various stakeholders including parents and boosters to successfully address team needs such as equipment management and travel arrangements.
- Instructed 15 athletes throughout the season, successfully leading them to become four-time undefeated champions.
- Effectively managed the administrative responsibilities of 15 cheer athletes, overseeing key areas such as contract management and monitoring school grades. Played a pivotal role in upholding performance standards.
Sales Associate
Walmart
North Reading, MA, MA
12.2019 - 08.2023
- Navigated order fulfillment, for pick-up service, across the store through attention to detail and knowledge of inventory locations.
- Operated cash register daily, calculated correct change for customers, and ensured 100% accuracy of all cash transactions.
- Monitored and managed the photo department and helped customers throughout the photo ordering process to ensure a comfortable experience.
Education
Bachelor of Arts - Sociology
University of Massachusetts
Lowell, MAAssociate of Applied Science -
Northern Essex Community College
Haverhill, MAHigh School Diploma -
Lawrence High School
Lawrence, MA05.2018
Skills
- Multitasking
- Product Sales
- Merchandising knowledge
- Conflict Resolution
- Filing and Organization
- Interpersonal Communication Skills
- Phone Etiquette
- Email Communication
Timeline
Sales Associate
European Wax Center
12.2023 - Current
Cheerleading Coach
Lawrence Cheerleading Program
10.2021 - Current
Sales Associate
Walmart
12.2019 - 08.2023
Bachelor of Arts - Sociology
University of Massachusetts
Associate of Applied Science -
Northern Essex Community College
High School Diploma -
Lawrence High School