Ashley Singh
811 S Fairview St Apt P 1 Santa Ana,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Western Union. Adept in CRM and customer service, I excel in resolving complaints and improving customer relationships. Increased repeat customer rates by 20% through exceptional service and product knowledge. Renowned for reliability and maintaining composure under pressure, I am committed to achieving and surpassing sales goals.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Western Union
06.2020 - 04.2023
Cashier
7/11 Store
03.2017 - 09.2020
Sales Associate
Metro by T-Mobile
09.2018 - 03.2020
Education
Valley High School
Santa Ana, CA07.2018
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Customer Complaint Resolution
- Guest Services
- Product Knowledge
- Customer Focus
- Merchandise Restocking
- Customer Relationship Management (CRM)
- Data entry proficiency
- Drawer management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Service Cashier
Western Union
06.2020 - 04.2023
Sales Associate
Metro by T-Mobile
09.2018 - 03.2020
Cashier
7/11 Store
03.2017 - 09.2020
Valley High School
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