Ashley Sivley
Vancouver,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk
24 Hour Fitness
Vancouver, WA
06.2018 - 07.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front area to create professional and welcoming environment for visitors and employees
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Sales & Marketing
Sans Midman
Vancouver, WA
10.2013 - 07.2017
- Identified appropriate marketing channels and target customers for campaigns
- Wrote engaging and successful marketing, advertising, and website copy.
- Resolved Customer Care Issues.
- Trained new employees.
- Targeted sales goals each month.
Bank Teller
Wells Fargo
Vancouver, WA
09.2013 - 12.2013
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
Education
Associate of Applied Business - Paralegal
Eastern Gateway Community College
Steubenville, OH12.2023
Skills
- Social Perceptiveness
- Customer Service
- Team Collaboration
- Word Processing
- Time Management
- Microsoft Windows
- Email Software
- Microsoft Outlook
- Microsoft Excel
- Researching Skills
- Google Docs
- Multitasking
Certification
- CNP - Certified Notary Public
Timeline
Front Desk
24 Hour Fitness
06.2018 - 07.2018
Sales & Marketing
Sans Midman
10.2013 - 07.2017
Bank Teller
Wells Fargo
09.2013 - 12.2013
Associate of Applied Business - Paralegal
Eastern Gateway Community College