Paula Ojeda
Henderson,NV
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk
Las Vegas Athletic Clubs
07.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Sales Associate
Ivy Stone
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
Education
GED -
College of Southern Nevada
Las Vegas, NV05.2026
High School Diploma -
Green Valley High School
Henderson, NV05.2022
Skills
- Expense Reporting
- Room Assignments
- Information Updates
- Help Desk
- Front desk operations
- Problem-solving skills
- Client Service
- Cash Handling
- Social perceptiveness
- Multi-tasking strength
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Sales Associate
Ivy Stone
08.2023 - Current
Front Desk
Las Vegas Athletic Clubs
07.2022 - Current
GED -
College of Southern Nevada
High School Diploma -
Green Valley High School
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