Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Smith

Haltom City,TX

Summary

At CSG International, I excelled in safeguarding confidential information and enhancing operational efficiency, showcasing my problem-solving skills and adeptness in team collaboration. I thrived in a fast-paced environment, consistently meeting tight deadlines and managing heavy workloads with precision, demonstrating a significant improvement in process effectiveness without sacrificing quality. Attentive mail clerk with over 4 years of experience facilitating shipment of letters and packages to domestic and international recipients. Highly proficient in mail regulations and postage limitations. Successful in recommending strategies to improve customer service and sales desk operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Mail Clerk

CSG International
2121 Providence Dr, Fort Worth, TX 76106
04.2020 - 05.2024
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Maintained microsoft excel spreadsheets for record keeping of damaged mail pieces for reprint purposes.
  • Folded and inserted mail into envelopes by hand. (25 or less statements per job).
  • Quality checked every piece of the statements before folding and inserting by hand.
  • If the print quality was unsatisfactory I would take it to the print department for immediate reprinting.
  • Pulled material needed for inserting each job. I did this by counting out each material needed for the job.
  • Restocked material as needed.
  • Metered the full rated jobs on the meter machine.
  • Used a shipping terminal to print labels for jobs shipped through FEDEX and/or UPS.
  • Quality checked that every label had correct shipping information ,and matched the shipping sort lists.
  • Organized and maintained cleanliness the department daily.
  • Prioritized the jobs by due date and delivery times.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.

Education

High School Diploma -

Azle High School
Azle, TX
06.2007

Skills

Problem-solving skills

Mail Sorting

Document Scanning

Shipping processes

Deadline Management

Shipping procedures

Regulatory Compliance

Team Collaboration

Workplace Safety

Timeline

Mail Clerk

CSG International
04.2020 - 05.2024

High School Diploma -

Azle High School
Ashley Smith