Ashley Smith
Columbus,GA
Summary
Proactive and goal-oriented professional with a proven track record of excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
10
10
years of professional experience
Work History
Reconciliation Specialist
Aflac
06.2019 - Current
- Collaborated with team members to resolve discrepancies in premium invoices for large accounts
- Utilized Aflac systems and mainframe to process payments accurately and efficiently
- Communicated effectively with account contacts to provide updates on processing status and address any questions or concerns
- Ensured compliance with financial regulations and risk mitigation practices
- Maintained integrity and accuracy of all transactions
- Adhered to quality standards, service level agreements, and standard operation procedures
- Researched and resolved issues related to payments and policy invoice history
Data Entry/Reject Specialist
Banctec/Excela
06.2015 - 05.2019
- Verify outdated data and make any necessary changes to records
- Operate common office equipment, like scanners and printers
- Input text-based and numerical information from source
- Sort and organize hard copies of paperwork after entering data electronically
- Review data for deficiencies
- Provide data entry support across departments on an ad-hoc basis
- Type in data quickly and efficiently
- Identify and correct data entry errors
- Collaborate with team members to ensure accurate data entry
Education
High School Diploma -
Harris County Highschool
Hamilton, GA05.2017
Skills
- Customer service
- Computer literacy
- Time management
- Microsoft Office
- Leadership
- Documentation review
- Microsoft excel
- Oral and Interpersonal Communication skills
- Detail oriented
Timeline
Reconciliation Specialist
Aflac
06.2019 - Current
Data Entry/Reject Specialist
Banctec/Excela
06.2015 - 05.2019
High School Diploma -
Harris County Highschool