Ashley Smith
Chillicothe
Summary
Sales professional with experience at JCPenney and Kohl's, excelling in customer service and teamwork. Proven ability to enhance store performance through effective training and visual merchandising. Skilled in cash handling and problem-solving, consistently delivering tailored solutions to drive customer satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Sales Associate
JCPenney
09.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Lead
Kohls Dept Store
05.2016 - 06.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Education
High School Deploma -
Paint Valley High School
Bainbridge, OH2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable
Timeline
Sales Associate
JCPenney
09.2021 - Current
Sales Lead
Kohls Dept Store
05.2016 - 06.2019
High School Deploma -
Paint Valley High School
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