Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Smith

New Philadelphia,OH

Summary

Dedicated Medical Assistant with experience at Cleveland Clinic, skilled in patient care, managerial skills in a office setting and customer service. Proven ability to enhance clinic efficiency and patient satisfaction through effective communication and compassionate care. Strong background in EMR management, Microsoft office and inventory control, ensuring a well-organized and compliant medical environment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Medical Assistant

Cleveland Clinic
04.2010 - Current
  • Assisted in patient intake, ensuring accurate documentation and data entry.
  • Supported medical staff by preparing examination rooms and sterilizing equipment.
  • Coordinated patient scheduling, optimizing clinic workflow and reducing wait times.
  • Monitored vital signs and documented patient information for physician review.
  • Educated patients on treatment plans, enhancing understanding of procedures and follow-up care.
  • Implemented inventory management systems, improving supply tracking and organization efficiency.
  • Trained new team members on office protocols and best practices for patient interaction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Management skills, caregiver schedules, maintaining balance in the work environment

Education

Certificate - Medical Assistant

NAHP
05.2018

High School Diploma - Highest Level of Education

New Philadelphia High School
New Philadelphia, OH
05.2007

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Reliable team player
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Professionalism and ethics
  • Compassionate caregiver
  • Medical supply inventory
  • Medical office administration
  • Medical office management
  • Conflict resolution

Timeline

Medical Assistant

Cleveland Clinic
04.2010 - Current

Certificate - Medical Assistant

NAHP

High School Diploma - Highest Level of Education

New Philadelphia High School