Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Ashley Soltau

Syracuse

Summary

Results oriented team player able to work independently through own initiative. Strong interpersonal, communication, and analytical skills.

Overview

5
5
years of professional experience

Work History

Assistant Property Manager

Swiss Village Apartments
03.2025 - Current
  • Receptionist
  • Cash handling
  • Scanning checks
  • Processing payments
  • Filing
  • Virtual tours
  • Tours
  • Emailing
  • Lease Renewals
  • Maintenance Requests
  • National Grid transfers
  • Inspections

Receptionist/Activity Assistant

Brookdale Senior Living
12.2024 - Current
  • Answering phone calls
  • Call backs
  • Data Entry
  • Assisting with Residents
  • Doing activities with the Residents

Private Care

Access
05.2023 - Current
  • Feeding
  • Changing the urinal bag
  • Lifting him in bed with his lift
  • Undressing him
  • Bringing him on outings

Evening Administrator Assistant

Ronald McDonald House
Syracuse
11.2023 - 09.2024
  • Company Overview: Syracuse, NY
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Developed and maintained spreadsheet and administrative processes to improve organizational accuracy and efficiency.
  • Managed filing system, entered data and completed other clerical tasks. Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Syracuse, NY

EAAP REP 2

National Grid
Syracuse
01.2020 - 09.2024
  • Company Overview: Syracuse, NY
  • Training new Reps that came onto the Team
  • Acting Supervisor when Supervisor was out
  • Monthly Reporting
  • Processing payments
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of.
  • Responded to customer questions via telephone and written
  • Collected, arranged, and input information into database system. Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Syracuse, NY

Education

C.W Baker High School -

C.W Baker High School
01.2009

Skills

  • Time management
  • Communication skills
  • Problem solving
  • Data entry
  • Scheduling appointments
  • Medical equipment operation
  • Errand running
  • Emotional support
  • Transportation services
  • Housekeeping tasks
  • Records maintenance
  • Relationship building
  • Client transportation
  • Adaptability and flexibility
  • Basic housekeeping

References

Upon Request

Volunteer Experience

  • CNY Hope, Feeding the Homeless, 01/01/01, Current
  • Nursing Homes in Syracuse, Making Christmas trees for Holidays, 01/01/20, 01/01/23

Timeline

Assistant Property Manager

Swiss Village Apartments
03.2025 - Current

Receptionist/Activity Assistant

Brookdale Senior Living
12.2024 - Current

Evening Administrator Assistant

Ronald McDonald House
11.2023 - 09.2024

Private Care

Access
05.2023 - Current

EAAP REP 2

National Grid
01.2020 - 09.2024

C.W Baker High School -

C.W Baker High School

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