Ashley Soto
Tamarac,Fl
Summary
Dynamic and detail-oriented professional with experience at ReNu Clinic, excelling in medical record management and effective communication. Proven ability to enhance patient care and streamline office operations, ensuring compliance and confidentiality. Adept at problem-solving and fostering positive relationships, contributing to a supportive healthcare environment.
Overview
4
4
years of professional experience
Work History
Medical Receptionist/Assistant
ReNu Clinic
Hollywood, Fl
02.2023 - Current
- Perform both clinical and administrative tasks
- First point of contact with patients by scheduling appointments, insurance verification, and vital intake
- Assists patients in receiving medications and medical services through refills and prescriptions
- Update medical records, check inventory of office supplies and medications
- Provide clean, efficient patient care and ensure the office is clean and in a compliant environment
- Maintain patient confidentiality and emotional support
Brand Rep Lead
Abercrombie Fitch & Co.
Boca Raton, Fl
04.2023 - 01.2025
- Handling currency and credit card transactions quickly and accurately
- Engage with customers by asking solution-driven questions that result in sales
- Utilizing Microsoft Office and Point-of-Service (POS) to view transactions and analyze sales goals
- Maximizes opportunities for additional customer sales by communicating product knowledge
- Lead associates in maintaining and updating visual standards throughout the store
Hostess
Cooper's Hawk Winery and Restaurant
Coconut Creek, Fl
09.2021 - 12.2022
- Facilitated a steady business through reservations and walk-ins
- Coordinated tables with team members to ensure seamless service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved complaints promptly and professionally
Education
Bachelor of Arts - Political Science
Florida Atlantic University
12.2024
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Social Media (Facebook, Twitter, Instagram, TikTok)
- Medical record management
- Customer relationship management
- Inventory management
- Problem solving
- Effective communication
- Paperwork coordination
- Office administration
- Workflow optimization
- Front desk operations
- Records maintenance
Volunteer Experience
Student Accessibility Services (SAS), 08/23 - 12/23
Affiliations
- Canvassing
- Literature
- Community and volunteer
Accomplishments
- Cum Laude
Timeline
Brand Rep Lead
Abercrombie Fitch & Co.
04.2023 - 01.2025
Medical Receptionist/Assistant
ReNu Clinic
02.2023 - Current
Hostess
Cooper's Hawk Winery and Restaurant
09.2021 - 12.2022
Bachelor of Arts - Political Science
Florida Atlantic University