Ashley Stafford
Pensacola,FL
Summary
Adaptable professional with a strong focus on exceptional customer service and guest engagement. Known for efficiently managing food operations and creating positive dining experiences, I am ready to elevate customer satisfaction and drive repeat patronage.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Server
Sonny's Real Pit BBQ
Pensacola, FL
01.2022 - Current
- Cultivated positive guest experiences through outstanding service, driving customer loyalty and repeat patronage.
- Instructed new team members on menu details, service protocols, and operational guidelines to enhance overall customer experience.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Oversaw food and beverage order management to enhance dining experience and operational efficiency.
Server
Coffee Cup Restaurant
Pensacola, FL
06.2025 - 06.2026
- Provided exceptional customer service to enhance the dining experience.
- Took and processed orders accurately using point-of-sale system.
- Managed cash handling and processed payments efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in maintaining cleanliness and organization of the dining area.
- Adapted quickly to changing customer demands during peak hours.
- Developed knowledge of menu items to offer informed recommendations.
Server
Village Inn
Pensacola, FL
02.2006 - 11.2018
- Oversaw daily operations to support efficient service delivery and enhance customer satisfaction.
- Resolved guest complaints positively while providing appreciation tokens to foster customer loyalty.
- Assisted in training and mentoring staff on service protocols to improve performance.
- Monitored compliance with food safety and sanitation standards in the restaurant.
- Created staff schedules to match peak business hours for better efficiency.
- Managed inventory systems to maintain supply levels and minimize waste.
Education
High School Diploma -
TATE HIGH SCHOOL
Cantonment, FLSkills
- Exceptional customer service
- Memory retention
- Strong work ethic
- Operational efficiency
- Guest engagement
- Cash handling
- Team collaboration
Certification
- Certified MANAGER FOOD PROTECTI0N
- Certified ServSafe
Timeline
Server
Coffee Cup Restaurant
06.2025 - 06.2026
Server
Sonny's Real Pit BBQ
01.2022 - Current
Server
Village Inn
02.2006 - 11.2018
High School Diploma -
TATE HIGH SCHOOL