Ashley Starlin
Jobos
Tupelo,MS
7
years of professional experience
Work History
Bartender/Server
3 Years 7 Months- Prepared and served beverages, ensuring high-quality standards and customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Engaged with customers to provide personalized service and foster a welcoming atmosphere.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new staff on drink preparation techniques and bar operations protocols.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and dedication to service excellence.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
Server
3 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with team members to efficiently manage dining area and maximize table turnover.
- Maintained cleanliness and organization of tables, ensuring compliance with health regulations.
Server/BOH Team Member
4 Months- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders and managed transactions using POS system.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Recommended menu items based on customer preferences, boosting sales effectiveness.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Prepped and worked the line on busy nights.
- Practiced food safety and cleanliness.
FOH/BOH Team Member
1 Year 10 Months- Prepared ingredients according to restaurant standards, ensuring freshness and quality.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Assisted in food preparation processes, following recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, contributing to overall workflow effectiveness.
- Monitored inventory levels, assisting with stock rotation to reduce waste and ensure availability.
- Supported team members during peak service hours, enhancing operational efficiency.
- Collaborated with front-of-house staff to ensure timely service and customer satisfaction.
- Prepared catering for events.
- Trained new FOH workers.
- Performed side work necessary to keep FOH working properly during peak hours.
FOH Team Member
1 Year 7 Months- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Assisted with inventory management by restocking supplies and monitoring stock levels effectively.
- Collaborated with team members to ensure seamless operations during peak service hours.
- Adapted quickly to changing environments, demonstrating flexibility in role responsibilities as needed.
- Trained new team members on service protocols and operational standards for consistency.
- Implemented best practices for sanitation and food safety in compliance with health regulations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
High School Diploma
Skills
Strong multitasking
Highly reliable
Team player attitude
Clear and effective communication
Engaging personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Complex Problem-solving
Cash register operation
Menu memorization
Handling difficult customers
Hospitality service expertise
Suggestive selling
ABC standards
Dining room management
Beer and wine recommendations
Safe food handling
Service-oriented mindset
Timeline
Server
Harvey’s
03.2024 - 06.2024Read More
Bartender/Server
Jobos
01.2023 - CurrentRead More
Server/BOH Team Member
Kermit’s Soul Kitchen
01.2023 - 05.2023Read More
FOH/BOH Team Member
Taziki's Mediterranean Cafe
03.2021 - 01.2023Read More
FOH Team Member
Danvers
07.2019 - 02.2021Read More
NorthStar Academy Homeschooling
High School Diploma
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