Ashley Staudenraus
West Hills,California
Summary
Accomplished Office Administrator with a proven track record of enhancing operational efficiency and client satisfaction. Excels in managing multiple schedules, utilizing Microsoft Office to maintain precise financial records. Demonstrates exceptional teamwork and independent work capabilities, ensuring timely, professional communication across all levels.
Overview
6
6
years of professional experience
Work History
Office Administrator
Cass Fire Protection
Valencia, California
05.2023 - Current
- Scheduled appointments for senior management team members using Outlook calendar system.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Maintained meticulous records of Accounts Payables and Receivables using Microsoft Office applications.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Lead Guest Service Representative
European Wax Center
Westlake Village, CA
01.2022 - 06.2023
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Trained new staff on company policies, procedures, and standards of performance.
Guest Service Representative
Ups Store
Woodland Hills, California
09.2018 - 01.2022
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Provided customer service by answering questions about mailing services offered.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06-2013
Skills
- Expert at managing multiple schedules and upkeeping a detailed, organized calendar
- Proficient with Microsoft Word, Microsoft Outlook, Excel, and all major social media platforms
- Ability to navigate multiple phone lines and respond to all email inquiries in a timely, professional manner
- Excellent team player who thrives on teamwork, while also enjoying and managing time working independently at an outstanding level
Timeline
Office Administrator
Cass Fire Protection
05.2023 - Current
Lead Guest Service Representative
European Wax Center
01.2022 - 06.2023
Guest Service Representative
Ups Store
09.2018 - 01.2022
High School Diploma -
El Camino Real Charter High School