Ashley Steighner
Truist Bank
Franklin,VA
12
years of professional experience
Banking professional with experience in teller transactions and account openings, delivering accurate processing and consistent service quality. Recognized for cash handling accuracy, teamwork, and clear communication with clients and staff. Contributed to improved customer satisfaction and smooth daily branch operations.
Work History
Universal Banker
10 Months- Processed teller transactions accurately while following banking policies and procedures.
- Opened and serviced deposit accounts, explaining product features and account requirements to clients.
- Improved customer satisfaction by delivering personalized banking solutions and responding to client needs quickly.
- Balanced cash drawer and checked transaction documents to support daily branch operations.
Supervisor
4 Years 4 Months- Trained new team members on service standards, sanitation, and point-of-sale procedures.
- Supported inventory checks and supply restocking to help prevent service interruptions.
- Used leadership skills and problem-solving ability to keep workflows organized and team productivity on track.
Server
9 Years 7 Months- Greeted guests quickly and provided attentive table service in fast-paced dining settings.
- Handled guest concerns professionally while keeping service calm and courteous.
- Processed payments, balanced cash transactions, and kept accurate checkout records.
- Managed multiple tables at once while maintaining strong service quality.
Education
High School Diploma
Skills
Branch operations management
Cash handling expertise
Transaction processing
Customer service excellence
Account openings and servicing
Team collaboration
Financial advisory skills
Timeline
Universal Banker
Truist Bank
01.2026 - CurrentRead More
Supervisor
Village Inn
06.2020 - 10.2024Read More
Server
Village Inn
03.2015 - 10.2024Read More
East Bay High School
High School Diploma
Read More