Ashley Steinhilber
Odessa,TX
Summary
Dynamic leader with proven expertise in team management and customer engagement, honed at Cheddars Scratch Kitchen. Excelled in driving efficiency and enhancing dining experiences through strategic staff training and innovative menu planning. Skilled in inventory control, adept at fostering a culture of high-quality service, achieving significant improvements in customer satisfaction.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
Cheddars Scratch Kitchen
12.2014 - 11.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Dietary Technician
Careone at Wayne
04.2010 - 08.2014
- Performed meal assessments regularly through patient interviews, enabling continuous menu improvements based on user preferences.
- Ensured compliance with dietary guidelines, maintaining accurate nutritional information for each meal served.
- Reviewed and updated department policies and procedures in alignment with industry standards, ensuring a well-organized and efficient workflow.
- Enhanced patient satisfaction by creating and implementing individualized meal plans according to dietary restrictions and preferences.
Education
Certific - Pharmacy Technician
Berdan Institute
Wayne, NJSkills
- Team Management
- Inventory control and record keeping
- Customer Engagement and satisifaction
- Staff Management
- Results driven
Professional Refrences
Amy Lujan. Shawn Bennet
(432)248-7346 (512)581-5656
Daniella Valenzuela Gus Quezada
(432)232-2489 (432) 438-2039
Timeline
Restaurant Manager
Cheddars Scratch Kitchen
12.2014 - 11.2024
Dietary Technician
Careone at Wayne
04.2010 - 08.2014
Certific - Pharmacy Technician
Berdan Institute